Índice: Part 1 - Senior Executives on the Role of HR in Today's Organizations: Chap. 1 - Human Resources in the Changing World. Part 2 - The Changing Role of Human Resources: Chap. 2 - The Changing Role of the Human Resources Function; Chap. 3 - The Contribution of Human Resources to Change Management: A Case Study of KPMG Canada; Chap. 4 - Measuring Human Resources Effectiveness; Chap. 5 - Redefining and Restructuring the Human Resources Function: A Case Study. Part 3 - Managing Change: Chap. 6 - Moving from Machine to Network: A Practical Guide for Changing Our Organizational Metaphor; Chap. 7 - Effective Change Management; Chap. 8 - Changing and Re-engineering the Information Systems at Nortel: An HR Case Study; Chap. 9 - Building Teamwork in a Unionized Workplace: A Case Study of Change at Noranda Inc.'s CCR Refinery. Part 4 - Human Resources Systems and Processes to Create the High-Performance Organization: Chap. 10 - Executive Leadership Development; Chap. 11 - Escaping the Performance Management Trap; Chap. 12 - Achieving Strategy Through People: Integrated Competency-Based Human Resources Management; Chap. 13 - Developing a Compensation Strategy; Chap. 14 - Paying for Competencies that Drive Organizational Success: The HB Group Insurance Story.

Resumo: This book gives HR and senior managers the information and tools necessary to do more with less, and to reinvent the HR function in order to truly add value and contribute as a business partner in today's high-performing organization.