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Enhancing customer experience in the service industry : a global perspective / ed. Levent Altinay, Surya Poudel

Secondary Author Altinay, Levent
Poudel, Surya
Publication Newcastle upon Tyne : Cambridge Scholars Publishing, 2016 Description vi, 277 p. ; 22 cm ISBN 978-1-4438-8496-9 Topical name Serviços - Marketing
Serviços - Gestão
Consumidor - Satisfação
CDU 658.8:338.46
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Item type Current location Call number Status Date due Barcode Item holds
Book Biblioteca Universidade Europeia
658.8:338.46 ALT Available 9863
Total holds: 0

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