Curedale, Robert Service design : process & methods / Robert Curedale

Service design : process & methods / Robert Curedale . - 3rd ed. . - Los Angeles : Design Community College Inc., 2018 . - 531 p. 23 cm . - 9781940805368

Design de serviços /

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741/744 CUR (Biblioteca IADE-UE) - IA14665