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Monitor always on : modelização sincrónica da qualidade do serviço / Carlos Alves Rosa

Main Author Rosa, Carlos Alves, 1946-2023 Publication Lisboa : Edições IADE, 2014 Description 206 p. : il. ; 24 cm ISBN 9789899563933 Topical name Qualidade
Marketing
Gestão hoteleira
Clientes - Satisfação
Serviços - Qualidade CDU 658.56
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Holdings
Item type Current location Call number Status Date due Barcode Item holds
Book Biblioteca IADE-UE
658.56 ROS(I) Available IA12195
Book Biblioteca IADE-UE
658.56 ROS(II) Available IA12196
Book Biblioteca Universidade Europeia (QBN)
658.56 ROS Available UE23972
Total holds: 0

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