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Principles of marketing / Philip Kotler, Gary Armstrong, Sridhar Balasubramanian

Main Author Kotler, Philip, 1931- Coauthor Armstrong, Gary
Balasubramanian , Sridhar
Edition 19th global ed. Publication Harlow : Pearson, 2024 Description 768 p. ISBN 9781292449364 Topical name Marketing
Marketing - gestão
CDU 658.8
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Holdings
Item type Current location Call number Status Date due Barcode Item holds
Book Biblioteca IPAM Porto
658.8 KOT 11525 Presencial/Restrito 11525
Total holds: 0

ÍNDICE


PART 1: DEFINING MARKETING AND THE MARKETING PROCESS

1- Marketing: Creating Customer Value and Engagement;
2- Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships;

PART 2: UNDERSTANDING THE MARKETPLACE AND CONSUMER VALUE

3- Analyzing the Marketing Environment;
4- Managing Marketing Information to Gain Customer Insights;
5- Consumer Markets and Buyer Behavior;
6- Business Markets and Business Buyer Behavior;

PART 3: DESIGNING A CUSTOMER VALUE-DRIVEN STRATEGY AND MIX

7- Customer Value-Driven Marketing Strategy: Creating Value for Target Customers;
8- Products, Services, and Brands: Building Customer Value;
9- Developing New Products and Managing the Product Life Cycle;
10- Pricing: Understanding and Capturing Customer Value;
11- Pricing Strategies: Advanced topics;
12- Marketing Channels: Delivering Customer Value;
13- Retailing and Wholesaling;
14- Engaging Consumers and Communicating Customer Value: Integrated Marketing Communications Strategy;
15- Advertising and Public Relations;
16- Personal Selling and Sales Promotion;
17- Digital Marketing;

PART 4: EXTENDING MARKETING

18- Creating Competitive Advantage;
19- The Global Marketplace;
20- Sustainable Marketing: Social Responsibility and Ethics.


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